good to know
Reservations / cancellations
To make a reservation, you must pay a deposit of 50%. If this is not done within three days, your camping spot/accommodation may be released again.
If you want (or have to) cancel, there are several conditions that apply:
Accommodations: unfortunately, you will lose your deposit in the event of cancellations. Bookings cannot be moved.
Camping spots: you can cancel up to five days in advance, via email. You will then receive your deposit back minus €10 administration costs. This does not apply to the high season (17 April - 3 May | 14 May - 17 May | 22 May - 25 May | 3 July - 30 August). In the event of cancellations during the high season, you will not receive your deposit back, and you will not be able to move your booking.
Good food and drinks
In the middle of the campsite you will find our cozy food truck transformed into a bar. Local beers are kept cold here, and we often put on some nice music. We also have tasty organic wines, homemade lemonade, and other drinks and snacks. The music is turned off by 10:00 PM at the latest, as we like to keep the campsite quiet and peaceful.
A baker comes by with fresh baguettes, croissants, and pain au chocolat. We also often serve a delicious, extensive breakfast. You can get good coffee, iced coffee, and ice cream at the reception.
Furthermore, we bake delicious fresh pizzas in the wood-fired oven!
During the low season, the bar is open on Fridays and Saturdays; the baker comes by on Saturdays and Sundays; and we bake pizzas on Saturdays.
During the high season, the bar is open daily; the baker comes every day except Thursdays; and we bake pizzas on Wednesdays, Fridays, and Saturdays.
OPENING HOURS RECEPTION
Low season:
Monday to Thursday: 9 AM - 11 AM and 6 PM - 8 PM
Friday: 9 AM - 11 AM and 2 PM - 8 PM
Saturday: 8:30 AM - 12 PM and 2 PM - 8 PM
Sunday: 8:30 AM - 12 PM and 6 PM - 8 PM
High season:
Monday to Sunday: 8:30 AM - 12 PM and 2 PM - 8 PM
Important info:
Making a fire: that's allowed! But only in a fire pit, or designated burning spot. You can rent a fire pit from us and you can also buy a box of wood.
BBQ: that is also allowed. Bring your own barbecue - please make sure it's high enough, so it doesn't burn the grass.
Parking: Upon arrival you can park briefly at the entrance and report to reception. You can then park your car in the parking lot. Of course it is no problem to load/unload at your camping pitch or accommodation.
Large caravans / campers: unfortunately we do not allow campers / caravans larger than 7 meters.
Electricity: you need a camping plug to use electricity (unless you are staying in one of our accommodations). You can buy one at the reception. Also bring an extension cord. Electric cars can not be charged at the campsite. There is charging station at the R-Hotel in Remouchamps, close to the highway exit. Unlike electric cars, electric bicycles can be charged at the campsite, for a €4,- fee.
Keeping it cool: we don't have a communal fridge. You can put your cooling elements in our freezer though.
Shhh: We love that people get together and have a good time, but we also value a good night's sleep for everyone. So, from 10 PM onwards, it has to be quiet. Also, in the early morning it would be great if kids can keep it a bit toned-down. If you'd like to chat a bit later in the evening, you can do so at the fire pit at the end of the campsite, just downstream.
Shopping: there is a supermarket 10 minutes' drive from the campsite.
Groups: the campsite is not suitable for groups.
Dog: you're more than welcome to you bring your dog, but only if your dog is child and dog friendly. Dogs must be kept on a leash. We make an exception for the two camping dogs Loesi and Sally, who live here. Furthermore: dogs are allowed in the teepees and cabins; but not in the Nimbus Bell tents, the Canvas tent and yurt.
Arrival / departure: You are welcome from 2 pm and can check-in until 8 pm. On the day of departure, make sure your camping pitch is empty by noon. If you stay in one of our tents, please check-out before 11 am.
Late check-out: Outside of vacations and busy days, it is possible to stay a little longer and leave at the end of the day for €10 extra. Send an email, or ask on arrival. If you are staying in one of our accommodations you will always need to check-out at 11 am, but you are welcome to spend the day at the campsite.
Minimum number of days: during certain periods we ask you to book for a minimum number of days (this will be indicated with your reservation). Shorter on the date we let go of this rule; and fill in the gaps. So you can always check last minute if you can come for a short stay.
Weather: We usually use the Buienalarm app (in Dutch) for the weather forecast; this has proven to be the most accurate in recent years.
Wifi: there is good wifi at the reception and the bar. The network of Vodafone and Orange do very well here, Proximus reasonable and the Flemish Telenet very poor.
